Meet the NGA National Windshield Repair Committee
Jay Sampson, Chairman, NGA Windshield Repair Certification Committee
Ding Doctor Windshield Repair, Inc.
3857 E. Southcross Blvd., Ste. 129, San Antonio TX 78222
jay.sampson@autoglasstexas.com
Professional Experience:
- 1997- Present: Ding Doctor Windshield Repair President/CEO
- Personally performed in excess of 10,000 windshield repairs for retail customers
- Implemented Company Training Program in 2000 incorporating the NWRA's Recommended Practices
- Updated Company Training Program in 2005 to incorporate proposed ROLAGS
- Trained dozens of WSR technicians in conformity with current industry standards
- Manage daily operations and marketing
- 50+ Full-time Employees
- 2005 - Present: Safety Auto Glass
Owner / President / CEO
- Strategic Planning - Regional Auto Glass Company offering AGR and WSR.
- 26 Full-time Employees (All technicians NGA Certified - One Master Certified)
- NGA Accredited Business
- NGA Auto Glass Technical Institute - 2005
- NGA Certified Auto Glass Technician
Industry Service:
- ROLAGS - Committee member
- National Windshield Repair Association - Board of Directors
- NGA National Windshield Repair Committee - Vice-Chairman
Jacqueline Newman, Vice Chair
9220 Evening Primrose Path, Austin, TX 78750
Jacquelinenewman@msn.com
Professional Experience
- 1984: Began a windshield repair company in Copenhagen Denmark with my business partner Fred Sorensen. Our company eventually became the market leader in Denmark through a great deal of education of the public as to the benefits of repair. Today windshield repair is a household term in Denmark.
Industry Service:
- Founder National Windshield Repair Association (NWRA) in 1994.
- Served on NWRA Board of Directors for 11 years and on various committees as needed.
- Chaired the NWRA Committee and served as the editor/writer of the Recommended Practice for Windshield Repair.
- Currently writer/editor for the Repair of Laminated Automotive Glass Standards Committee
- Member NGA National Windshield Repair Committee
Fred Sorensen, Past Chair
Mobil Glas APS, Ejby Industrivej, 2600 Glostrup, Denmark
FGS@mobilglas.com
Professional Experience
- 1984 - Present. Started a windshield repair company in Denmark with business partner Jacqueline Newman of Austin, Texas. Company is largest auto glass company in Denmark today.
- 2002 - Present. Started a similar company in Sweden.
Industry Service
- NWRA (National Windshield Repair Association) member since 1994. Served on committees for repair certification and establishment of recommended practices for windshield repair.
- Repair of Laminated Automotive Glass Standards Committee member.
- Chairman of NGA National Windshield Repair Committee
Keith Beveridge
Novus Glass
12800 Hwy. 13 S., Ste. 500, Savage MN 55378
keithb@novusglass.com
Professional Experience:
- Dow Automotive, Marketing Manager
- Pilkington North America, Manager of Logistics
- NOVUS, Inc, Senior Vice President & General Manager
Industry Service:
- Repair of Laminated Automotive Glass Standards Committee
- Member NGA National Windshield Repair Committee
Richard A. Campfield
Ultra-Bond
2458 I-70 Business Loop,Unit B-1, Grand Junction CO 81501
rich@ultrabond.com
Professional Experience:
- 1996-present: Edgeguard Inc.1996-2000 - founder, co-inventor and president, 2001- Director
- 1989-present: Ultra Bond Inc. and Ultra Bond Licensing - founder and president
- 1996-present: Ultra Bond Windshield Repair and Replacement
- 1986-1995: Windshield Repair Specialist owner and founder
- 1994-1995: Windshield Repair Magazine- founder, owner, publisher, editor.
Industry Service:
- Windshield Repair Magazine-1994
- National Windshield Repair Association -1994
- United States Windshield Repair Guidelines - 1995
- Member NGA National Windshield Repair Committee
David A. Casey
SuperGlass WSR
6101 Chancellor Dr., Ste. 200, Orlando FL 32809
Sgwrdac@aol.com
Professional Experience:
- 1981: Began repairing windshields in Denver/Boulder, Colorado using the Kier System.
- 1982: Founded Star Technology Windshield Repair in Boulder, Colorado.
- 1992: Founded SuperGlass Windshield Repair, Inc. a franchised chain with franchises in 43 states and 237 locations. Currently serves as President & Chairman of the Board.
Industry Service:
- Served on National Windshield Repair Association (NWRA) Board of Directors since 1995.
- Served as NWRA Vice President in 2005.
- Served on NWRA Committees for the establishment of the Recommended Practices for the Repair of Windshields
- Served on the NGA-NWRA Windshield Repair Certification Committee.
- Member NGA National Windshield Repair Committee
David Erwin
Safelite Auto Glass Company
901 Labarre Road, Metarie LA 70001
Dave.Erwin@safelite.com
Professional Experience:
- Repair Medic Market Manager
- Safelite Auto Glass, National Repair Development Manager
Industry Service:
- Repair of Laminated Auto Glass Standards Committee.
- Member NGA National Windshield Repair Committee
- Board of Directors, National Windshield Repair Association.
Bill Penrod
U.S. Windshield Repair
Bio:
In 1990 I started U.S. Windshield Repair in Southern California. I saw windshield repair as a fast growing and exciting opportunity, with several untapped resources. The first challenge was to move away from focusing on wholesale and corporate customers and move to retail customers. It took some time and effort, but the transition has produced a more secure market, increased profit and better working conditions. The second challenge was to improve the quality of the repairs by changing the tools, resins and techniques used on the actual process. Again with time, effort and persistence the objective was achieved. I designed and patented the tools my company sells and have introduced many innovative items to the industry. As a result, technicians are able to do more repairs, with better results and with less effort.
A charter member of the National Windshield Repair Association, I've also served as a board member for the past several years. In both my business and involvement with trade groups, my objective has been the refinement and growth of the windshield repair industry.
Charles C. Turiello
National Director of Quality Assurance and Safety
Charles has been involved in the auto glass industry for over 18 years.
Charles joined Diamond Triumph in January 2001. His responsibilities include implementing, coordinating and maintaining auto glass installation safety programs with an emphasis on developing and monitoring safety in all aspects of operations. He is also responsible for the development and implementation of installation training and certification programs for all Diamond glass company service centers.
Graduate of Montclair state College, New Jersey.
Charles is an approved Continuing Education Instructor in the state of Pennsylvania and is a Member of the Ansi / AGRSS council, which has drafted auto glass replacement standards for the entire industry.
He is also:
A member of the AGRSS credentialing committee
A member of the AGRSS Audit committee
A member of the AGRSS training and certification committee
Charles is a member of NASP (National Association of Safety Professionals) and is a:
NASP Certified Safety Planning Specialist
NASP Certified Safety Training Specialist
And a member of the IASP (International Association of Safety Professionals) and his certification is recognized in both the United States and Europe.
A member of the National Auto Glass Association's Auto Glass Certification Committee
A member of the NWRC (National Windshield Repair committee)
Charles also is a member of the Risk Manager Advisor Council with the Universal Underwriters Group.
Charles also Holds an AG1 Contractors License in the state of Connecticut.
Mr. Thomas Huff
Mr. Go-Glass
3895 N. DuPont Highway
Dover, DE 19901
302.674.3390 (Phone)
302.674.8637 (Fax)
thuff@go-glass.com
www.go-glass.com
Professional Experience
2005-Present Mr. Go-Glass, Manager, Delaware Operations, Dover, DE
o Responsible for general management of three retail and service locations in Delaware serving the residential, commercial, builder, and auto customers.
2003-2005 BearingPoint Inc., Senior Consultant, Alexandria, VA
2001-2003 OneBeacon Insurance, eBusiness Delivery Manager, Foxboro, MA
1994-2001 H.C. Starck Inc., A Bayer Group Company
Product Manager, Refractory Metal Powder Products, Newton, MA
Product Manager, Advanced Battery Materials, Goslar, Germany
Certification / Skills
• Project Management Professional (PMP), Project Management Institute.
• Speak, read and write German fluently.
Education
1997 Boston College, MBA, Marketing / International Management, Chestnut Hill, MA
1991 The University of Michigan, Bachelor of Arts, Ann Arbor, MI
Meet the NGA National Windshield Repair Supplier's Committee
Brent Deines, Chairman
President, Delta Kits, Inc.
Professional Experience:
- 1994-Present : Delta Kits, Inc. Eugene, OR
President (Other Positions Held: Sales Manager, Vice President )
-
1987-1994: Apple Auto Glass Springfield, OR
Owner
- 1986-1987: Precision Glass Repair Billings, MT
Owner
Current Associations:
- National Glass Association
- National Windshield Repair Association
- Independent Glass Association
Brent Deines has been involved in the auto glass repair and replacement
industry since 1986, and has been instrumental in the development of a
number of tools and methods currently used in the windshield repair
industry. Starting a windshield repair business as a one man operation,
expanding services to include replacements, and managing business' that
include retail, wholesale, and manufacturing services, Deines has a
unique perspective of the issues faced by industry professionals at all
levels.
Paul Syfko, Past Chair
- 1999 - Present - Glass Medic America. (Division of Belron International)
- 1992-99 Novus
- Worked as a research chemist and became Director of Product Development
Industry Service:
- NWRA Board of Directors
- President of NWRAROLAGS Standards Developing Committee member
David Osland
-
Shat R Proof Corp.
- Vice President Marketing and Product Development
- 12800 Hwy 13 South
Suite 500
Savage MN 55378
952-946-0450
Work History:
- Has spent the previous 5 years developing and marketing a full line
of AGR products under the SRP brand name. These products include the
SRP Genesis(TM) Windshield Repair System ,SRP Totalseal Autoglass
Adhesives, SRP Glass Restoration Equipment, SRP Cleaning Products, and
the retail line of Novus Plastic Polish.
Prior to joining SRP
in 2002, had spent 10 years with Honeywell International in a variety
of Product Management and Market Management roles.
Jim Pottorff
- April 1999 - Present: Liquid Resins International
Jim Pottorff joined Liquid Resins International in April of 1999
as the company's General Manager. Pottorff, a graduate of the
University of Illinois, was previously the CFO of the largest
manufacturer and distributor of equestrian products in North America.
Prior to this post, Jim was Vice President and General Manager of a
bicycle parts manufacturer supplying companies like Huffy and Murray.
So being very familiar with manufacturing and distribution operations,
Liquid Resins, one of the largest suppliers to the windshield repair
industry for twenty years now, was a natural fit for his talents.
After one year with Liquid Resins, Pottorff purchased 50% ownership in
the company and then created a sister company named A.C.T. - Autoglass
Claims Team, that would be the insurance billing arm of their
operation. The addition of a 24/7 call center has allowed the company
to offer a complete turn-key windshield repair program to the
automotive service industry that now includes over 1,000 locations
nationwide. With more than 20 employees, we are the largest windshield
repair-only supplier in the industry.
Pottorff's hobbies include golfing, water-skiing, hunting and skeet shooting.
Daniel Mock
Professional Experience
- Dan Mock is Vice-President of Operations of Glass Doctor. He has also served as a Franchise Systems Manager and Senior Franchise Systems Manager.
- Dan was honored in 2003 as the Glass Doctor Franchise Systems Manager of the Year.
- Glass Doctor currently has more than 360 locations throughout the United States that offer residential, automotive and commercial glass repair and replacement services.
Industry Service
- 1976 – 2001 Dan has enjoyed these years working in the glass industry in numerous roles; Technician, Estimator, Manager, Area Manager, and Store Owner.
- Certified CE Instructor in twelve States.
Hobbies include "anything mechanical." Dan is a Licensed Private Pilot.
